Eliminate the hassle, headache, and overhead of big and bulky returns. See why more industry-leading retailers trust Sharetown with zero-cost returns than any other reverse logistics solution.
Delight customers with a world-class returns process obsessed with customer satisfaction.
The text communication was amazing. I didn’t have to worry about checking my emails and missing something.
Purchasing and returning through Lovesac was very easy and convenient. Great experience all the way around!
I can’t imagine returning this thing on our own, this was way easier!
The pickup team was on top of their communications which made it easy to ensure a successful handoff. They were prompt and professional which I appreciate so much.
We loved the sofa, truly beautiful. Sadly it was way too big for our small home. The services of my pickup was a amazing and maybe the return so much easier. Thank you for all your help.
Every Sharetown Rep undergoes a comprehensive background check, motor vehicle report review, and must meet our insurance requirements to begin picking up items. In addition, each rep receives customer service training to ensure a positive, professional experience for your customers at every step of the process.
Sharetown directly covers approximately 90% of the U.S. population with trained, vetted Reps. For the remaining 10%, we partner with trusted third-party providers to ensure nationwide service coverage without compromising on quality.
Absolutely. Partners have full access to a dedicated Partner Portal where you can:
View real-time status updates on each pickup export, or cancel orders as needed
Edit, export, or cancel orders as needed
This visibility gives you control and confidence at every stage of the return and resale process.
Sharetown specializes in the pickup of big and bulky items, but we’re more than just logistics. We help you extend product lifecycle, reduce waste, and capture resale value in the secondary market.
Once an item is picked up, it is cleaned, sanitized, labeled, and prepared for resale in the secondary marketplace. Sharetown targets a different customer base than our retail partners, ensuring no channel conflict while helping you recover value and reduce landfill waste.
We specialize in large, bulky consumer items including mattresses, furniture, fitness equipment, and more. If you have questions about a specific product category, we’re happy to review and provide a solution.
Yes. Our reps are trained in customer communication and service. They coordinate directly with the end customer to schedule and complete the pickup, ensuring a seamless and professional experience that reflects well on your brand.
Sharetown is the nation's largest oversized returns management platform.
