How to Start a Mattress Business (Step-by-Step Guide)

Allie Coutts
May 22, 2025
5 min read

How to Start a Mattress Business (Step-by-Step Guide)

The mattress industry isn’t just about sleep—it’s about solving a daily, universal need. And right now, entrepreneurs are waking up to the potential of launching a mattress business that blends e-commerce convenience with high-ticket margins. Whether you want to build a brand from scratch or start selling returns through resale partnerships, there’s room to carve out your niche.

In this guide, we’ll walk you through exactly how to start a mattress business—from business models and suppliers to marketing and fulfillment—so you can move forward with clarity and confidence.

Why Start a Mattress Business?

The global mattress market is booming. It was valued at $56.7 billion in 2023 and is projected to reach over $78 billion by 2030, according to Fortune Business Insights. This growth is driven by:

  • Increased consumer focus on health and sleep
  • Growth in online shopping and bed-in-a-box models
  • Expanding hospitality and real estate industries

Profit margins can range between 40–60%, especially for private label or direct-to-consumer models. And unlike impulse buys, mattresses are high-consideration purchases—so if you gain trust, customers will often pay a premium.

Step 1: Choose Your Mattress Business Model

Before anything else, you’ll need to decide which type of mattress business you want to build. Here are a few popular models:

1. Direct-to-Consumer (DTC) Mattress Brand

This model includes designing or sourcing mattresses and selling them through your own online store (like Casper or Purple). It’s capital-intensive but gives you full control over branding, pricing, and customer experience.

2. Mattress Resale Business

This lower-cost model involves reselling returned or overstock mattresses—often from big-name brands—at a discount. Some companies, like Sharetown, offer turnkey resale programs where you act as a local rep handling pickups and sales.

3. Retail Mattress Store (Brick & Mortar)

A traditional showroom model. While it requires more overhead (rent, staffing, inventory), it lets customers try before they buy.

4. Dropshipping Mattresses

You market and sell mattresses online, but the manufacturer or supplier handles fulfillment. It requires less capital but offers thinner margins.

Tip: If you’re just starting out, consider resale or dropshipping to reduce upfront costs and test the market before committing to your own brand.

Step 2: Validate Your Market

No matter your business model, research your target market to understand:

  • Local demand
  • Common pain points (delivery, budget, space)
  • Key demographics (age, family status, income)

Use free tools like Google Trends, Exploding Topics, or Keyword Planner to identify trending search terms like “best mattress for back pain” or “mattress in a box near me.”

Also, browse reviews on Amazon, Reddit, or Trustpilot to spot customer complaints and unmet needs.

Step 3: Create a Business Plan

A well-written business plan keeps you focused and investor-ready. Include the following sections:

  • Executive Summary – Your mission, goals, and business concept
  • Market Analysis – Target customers and competitors
  • Products and Services – Mattress types, sizes, features
  • Marketing Plan – Channels, launch strategy, budget
  • Operations Plan – Inventory, suppliers, fulfillment
  • Financial Plan – Startup costs, projections, funding sources

You can use a free template from Score.org to get started.

Step 4: Choose a Legal Structure and Register

Choose your business structure—most mattress startups go with an LLC for liability protection and tax flexibility.

Next steps:

  • Register your business name through your state’s Secretary of State website
  • Apply for an EIN (Employer Identification Number) via the IRS
  • Apply for local business licenses and permits

If you’re selling online, also check sales tax nexus laws for each state where you expect to ship.

Step 5: Find Suppliers or Inventory

Where your mattresses come from will define your quality, costs, and scalability. Here are a few options:

Domestic Manufacturers:

Overseas Manufacturers:

Resale Partners:

  • If you choose a returns/resale model, partner with companies like Sharetown that handle reverse logistics and offer pre-qualified products.

Look for certifications like CertiPUR-US®, especially if you’re marketing to health-conscious or eco-friendly shoppers.

Step 6: Set Up Your Online Store

Even if you plan to sell in person, an online store builds trust, processes payments, and showcases your products.

Recommended Platforms:

Your site should include:

  • Clean product photography
  • Mattress specs (firmness, materials, height, warranty)
  • Transparent pricing
  • Customer reviews or testimonials
  • Shipping & return policy

Bonus points for using 3D models, chatbots, or quiz-style shopping tools.

Step 7: Price Your Mattresses Strategically

Mattress pricing varies depending on your model:

  • Private label/DTC: $300–$1,200+
  • Resale/refurbished: $150–$700
  • Dropshipping: $250–$800

Factor in cost of goods, shipping, marketing, and returns. Consider offering payment plans through tools like Shop Pay or Afterpay.

Step 8: Launch Your Marketing Strategy

Here’s how to start building awareness and generating leads:

1. Local SEO

Make sure you appear in Google Maps and search results with a Google Business Profile.

2. Social Media Marketing

Instagram, TikTok, and Facebook are great for before-and-after content, product demos, and customer testimonials.

3. Content Marketing

Create helpful blog content like:

  • “Best mattress for side sleepers”
  • “How long does a mattress last?”
  • “What’s the best mattress under $500?”

This builds organic traffic and credibility.

4. Referral Programs

Encourage word-of-mouth by offering customers cash, discounts, or gifts for referrals. Learn more about referral marketing from ReferralCandy.

Step 9: Handle Delivery and Returns

Shipping mattresses can be tricky due to size and cost. Explore these options:

  • Compressed/bundled shipping: Easier for direct-to-consumer
  • White glove delivery: Premium experience
  • Local pickup/delivery: Ideal for resale businesses

Make sure your return policy is clearly stated. You can reduce returns by educating customers upfront and offering firm/soft choices.

Step 10: Track Performance and Scale Up

Once you’re up and running, measure what’s working:

  • Use Google Analytics to track web traffic
  • Review ROI on marketing spend
  • Monitor average order value (AOV) and customer lifetime value (CLTV)

When it’s time to scale, consider:

  • Launching your own branded mattress
  • Expanding to new regions
  • Partnering with influencers or affiliate marketers

Final Thoughts

Starting a mattress business doesn’t require a million-dollar budget—but it does require planning, positioning, and persistence. Whether you launch your own brand, open a storefront, or resell big-name returns, there’s serious opportunity to build a profitable business in this space. Take the time to validate your idea, source the right inventory, and execute a marketing strategy that meets people where they are—online and locally.

Written By

Allie Coutts

Content Specialist

Earn up to $50/hr
Now hiring Sharetown reps nationwide.