OUR MODEL

Revolutionizing Oversized Returns Through a Three-Sided Marketplace

Founded in 2012 Sharetown is the nation's leading reverse logistics and recommerce platform. Thousands of retailers including Article, Wayfair, Lovesac, and more rely on Sharetown's network of highly trained reps and award-winning technology to faciliatate big, bulky, and unboxable returns at scale.
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World-Class Retail Partners
Sharetown works with leading nationwide retailers to provide zero-cost returns solutions better, faster, and cheaper than any available alternative.
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Vetted Network of Nationwide Reps
Entrepreneurial individuals across the nation earn by facilitating pickups, inspections, and resales, turning returns into income streams.
Keep your customers in the loop with live chat
Embed help articles right on your website
Customers never have to leave the page to find an answer
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Secondary Buyers
Consumers seeking quality products at value prices benefit from our curated resale channels.
Leverage automation to move fast
Always give customers a human to chat to
Automate customer support and close leads faster
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Our Process

Simplified and Sustainable

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Request

Step 1

A customer requests a return.

Assignment

Step 2

Our proprietary algorithm dispatches the task to the most suitable local Sharetown Rep, optimizing for speed and efficiency.

Handling

Step 3

The Rep collects, cleans, and stores the item, preparing it for its next life.

Redistribution

Step 4

Items are resold through secondary markets or responsibly recycled, ensuring minimal waste.

Our Platform

Built for Growth

While our primary audiences are retailers, reps, and buyers, the true innovation lies in how these groups interact within our platform. For potential investors, understanding this synergy reveals a scalable, efficient, and forward-thinking approach to reverse logistics.
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Circular Commerce

By aligning the needs of retailers, reps, and buyers, we create a harmonious cycle that benefits all parties.

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Sustainability

Our decentralized network allows rapid expansion without the constraints of traditional logistics infrastructures.

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Scalability

Reducing landfill waste and promoting reuse aligns with modern environmental values and practices.